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Terms & Conditions

TERMS & CONDITIONS 

Welcome to Dough Girl Cookies! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

 

1. General Information

1.1 Company Details: Dough Girl Cookies ("we," "us," or "our") operates this website to provide delicious cookies and related products to our customers.

 

1.2 Contact Information: For questions or concerns, contact us at:

Email: support@doughgirlcookies.com  

 

2. Use of the Website

2.1 You must be at least 18 years old or have parental/guardian consent to use our website.

 

2.2 You agree to use the website only for lawful purposes and not engage in any behavior that could harm the site, its users, or its reputation.

 

2.3 We reserve the right to suspend or terminate access to our website for users who violate these Terms.

 

3. Products and Services

3.1 Product Descriptions: We strive for accuracy in product descriptions but cannot guarantee that all details, including colors, shapes, or designs, will be error-free or exactly as depicted.

 

3.2 Availability: Products are subject to availability. We reserve the right to discontinue or modify any product at any time.

 

3.3 Allergy Disclaimer: Our cookies are made in facilities that may process common allergens such as nuts, dairy, and gluten. Please review product descriptions and contact us with any allergy-related concerns.

 

4. Orders and Payment

4.1 Order Process: Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders at our discretion.

 

4.2 Pricing: Prices are listed in USD and are subject to change without notice. Taxes and shipping fees will be calculated at checkout.

 

4.3 Payment Methods: We accept major credit cards, PayPal, and other methods as specified on our website.

 

4.4 Cancellations and Changes: Orders may be canceled or modified within 48 Hours of placing the order. Contact us immediately if you need assistance.

 

5. Shipping and Delivery

5.1 Shipping Areas: We ship within the United States.

 

5.2 Delivery Times: Estimated delivery times are provided during checkout but are not guaranteed due to potential carrier delays. Delays due to weather or carrier delays are outside of our control. Please plan accordingly.

 

5.3 Shipping Issues: Contact us within 24 hours of delivery if your order arrives damaged or incomplete. 

 

6. Refunds and Returns

6.1 Eligibility: Refunds or replacements are available for defective or incorrect items. Due to the perishable nature of our products, other returns may not be accepted.

 

6.2 Process: Contact us at [support email] within 24 Hours of receiving your order to initiate a claim.

 

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Dough Girl Cookies and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

 

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, practices, or policies of these external websites.

 

 9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by law.

 

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of updated Terms.

 

11. Governing Law

These Terms are governed by the laws of the state of [Your State], without regard to its conflict of laws principles.

 

Thank you for choosing Dough Girl Cookies. We’re here to add sweetness to your day!

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